Privacy Policy

  1. Introduction
    Welcome to Mix and Max. Your privacy is of the utmost importance to us. This Privacy Policy explains how Mixx and Maxx LLC (“we”, “us”, or “our”) collects, uses, processes, and protects your personal data when you interact with our Egyptian store in compliance with the Egyptian Personal Data Protection Law (Law No. 151 of 2020).
  2. Data Collection & Consent
    By using our site and purchasing our baby products, you explicitly consent to the collection and processing of your data. We collect:
  • Directly Provided Data: Full name, national ID (if required for customs/shipping), delivery address in Egypt, email, mobile number, and secure payment details.
  • Usage Data: Cookies, IP address, and browsing behavior to improve your shopping experience.
  1. Purpose of Processing Your Data
    We process your data strictly for legitimate business purposes:
  • Fulfilling and delivering orders via local Egyptian courier services.
  • Processing secure payments through our trusted local and international payment gateways.
  • Sending SMS or email updates regarding order status and delivery tracking.
  • Handling returns, refunds, or customer service inquiries.
  1. Data Sharing and Cross-Border Transfers
    Your data is primarily processed within Egypt. However, because we operate internationally, your data may be stored on servers located outside of Egypt (such as cloud servers hosting our website). We ensure that any cross-border data transfer complies with Egyptian data protection standards and that third parties (such as logistics partners and payment processors) adhere to strict confidentiality agreements.
  2. Data Security & Retention
    We implement high-level technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or as legally required by Egyptian commercial and tax laws.
  3. Your Rights Under Egyptian Law
    Under Law No. 151 of 2020, you have the right to:
  • Access: Know what personal data we hold about you.
  • Rectify: Request corrections to inaccurate or incomplete data.
  • Erase: Request the deletion of your personal data (“Right to be Forgotten”).
  • Withdraw Consent: Opt-out of marketing communications or revoke your consent for data processing at any time.
    If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the Egyptian Data Protection Center (EDPC).
  1. Contact Us
    If you wish to exercise your data rights or have any questions about this policy, please reach out to our Egypt branch:
  • Address: 11 Othman Basha, Helwan, Cairo Governorate, 4035006, Egypt.
  • Phone: +2 01006858931

Email: [email protected]