Terms of Exchange

The product should be in its original condition ( with all its accessories like the card and the Outer Case of the original product ) without being used by the customer , MIX & MAX BABY has the right to refuse replacement or return orders in case the customer uses the product .

The customer pays the shipping fees in case of return if the reason is: change mind.

MIX & MAX BABY will pay the shipping fees if there is any manufacturing defect in the product.

The value of the product is refunded through the following payment methods ( Vodafone cash – bank transfer ) or sending a special Delivery man for paying the amount in cast.

The period of exchange or return
The customer has the right to exchange or return the product within 14 days from the date of receiving the order